The local energy companies responded quickly and had most of it restored within hours. However, that did not stop rumors that the mayor was set to reimpose the Gustav curfew and force businesses to close for the day. The police department held a mid-day news conference to refute the rumors, but harm had already been done.
As if the weeks-long power outage had damaged the local economy enough, the last thing businesses needed was an unsubstantiated rumor that they were closed for the day. Savvy owners might have figured out ways to bring in the customers, but most probably suffered one more day (12 total) of lost revenue.
Business owners would do well to draw a few simple lessons from this series of disasters:
- Have a plan to deal with the unexpected so you can resume critical functions as soon as possible.
- Keep a cash supply easily accessible in case of emergency. This may be necessary to cover expenses, especially to pay employees to keep them around.
- Invest in your own power source, even a modest one
- Be creative in attracting customers in the aftermath of a crisis. In many cases, they need you to be available, even if they're not sure how to reach you.
- Don't count on the government to rescue you, especially not in a timely manner. Sure, you can get a loan relatively quickly, but that's not the same as resuming business.
Disaster Preparedness Consulting, LLC
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